THE FOLLOWING IS A POSTING FOR A PAST POSITION AND IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY

Operations Center Manager

ISSUANCE DATE: 4/28/99
CLOSING DATE: 5/12/99

1. SOLICITATION NUMBER: M/OP-99-1022
2. ISSUANCE DATE: April 28, 1999
3. CLOSING DATE/TIME SPECIFIED FOR RECEIPT OF
   APPLICATIONS: May 12, 1999
4. POSITION TITLE: Operations Center Manager
5. MARKET VALUE: $58,027 to $75,433 (GS-13 Equivalent)
6. INITIAL PERIOD OF PERFORMANCE: Approx. 6/1/99 to 5/31/01
7. PLACE OF PERFORMANCE: Washington, DC
8. JOB DESCRIPTION (TO INCLUDE EDUCATION, TRAINING, AND EXPERIENCE REQUIRED FOR POSITION):

RESPONSIBILITIES:
The Operations Center Manager would report to OFDA's Assistant Director for Operations Support (OFDA/OS).

Statement of Duties

1. The Operations Center Manager will be responsible for implementation
and execution of OFDA's Operations Center Doctrine and Policy. The Manager will consult with the Assistant Director, Operations Support , who has overall responsibility for development and maintenance of the doctrine.

The Manager will be responsible for working with OFDA's Disaster Assistance Support Program (DASP) (US Forest Service) to publish and disseminate the doctrine in a new Operations Center Procedures Manual. This manual will be OFDA-specific, and will integrate our current doctrine for Operations Center Management ( to include the 9th floor Operations Center layout).

2. The Operations Center Manager will be responsible for assuring and managing maintenance, readiness, and operation of the various Operations Center tools available -- including the video-teleconferencing system, the multiple projection video system (including VHS, DVD, cable, computer presentation systems, and in-house audio-video system capability), as well as 35mm slide projection, overhead transparency projection, stand-alone video, and flipcharts/whiteboard use.

3. The Operations Center Manager will be responsible for working with DASP and OFDA's training staff to develop a training plan such that all OFDA staff are adequately trained and prepared for duty in the Operations Center. This training plan would cover the functions listed in points 1 and 2 above.

4. In addition, the Operations Center Manager will be responsible for
maintaining the schedule for the Briefing and Operations Rooms. He or she will receive calls or emails from OFDA staff who need to reserve meeting or briefing space, and will establish and maintain an electronic calendar which will be accessible by all staff on the USAID network. That person would deconflict schedules when required (or during Operations Center activation), and would work with OFDA staff to ensure adequate meeting room space in other locations (i.e. 8th floor conference rooms, 1201 Penn Ave).

5. The Operations Center Manager will be responsible for assisting Regional Teams when they require use of the Operations Center as a planning cell, including coordinating requests to appropriate technical offices (for installation of additional computers, forwarding of telephones).

6. The Operations Center Manager will also be responsible for assisting Regional Team members and other staff in coordinating Interagency Meetings. This will include being the contact point for arranging preclearance into the building for meeting participants, as well as receiving calls from the 14th Street Guard desk to clear in meeting participants.

7. The Operations Center Manager will be responsible for ensuring that the Operations Center is stocked with required supplies, including file folders, paper, pens, flipchart paper and markers, dry-erase supplies, etc.

8. The Manager will also be responsible for and ensuring operability of Operations Center fax machines, STU-III and classified fax, photocopiers, and other support equipment.

9. The Operations Center Manager will be responsible for working with OFDA Senior Management to determine when the Center should be activated and deactivated. The Manager would work with all concerned to develop a specific expansion-contraction plan to mobilize resources only to the extent that they are needed, in the form of a phased mobilization and demobilization. Key will be the ability to rapidly expand staff when needed.

Once activated, the Manager would be responsible for assuring that trained and prepared staff are mobilized for Operations Center duty. This includes preparing a watch schedule, bringing internal and external staff together to staff the Center. For external staff, the Manager would work other OFDA staff to determine the most appropriate avenues for bringing in additional staff (i.e. Fairfax, Miami-Dade, DASP detailers).

During Operations Center activations, the Manager would serve as Senior Watch Officer (SWO)(day) and would ensure that at all times there is a designated SWO on duty. That SWO would be responsible for providing input to the designated regional team leader on Operations Center Management issues for briefings to Senior Management.

10. The Operations Center Manager will be responsible for developing and maintaining liaison with operations center staff of other relief and crisis coordination organizations, to establish communications channels and other technical linkages, as well as to learn what new technologies other agencies employ in their operations centers (i.e. DOD, FEMA, American Red Cross, ICRC, UNHCR).

11. The Operations Center Manager would be responsible for harnessing developing technologies and systems to constantly improve our operations center.

QUALIFICATIONS
- US citizen
- Ability to obtain a Top Secret clearance
- 4 Year College Degree
- Minimum of 5 years progressive responsibility and experience in operations center management in either a Civil Aviation (FAA), Military (DOD), US Forest Service/ Bureau of Land Management (NIFC) or an equivalent setting.
- Understanding of a multi-faceted high technology environments (video/teleconferencing, data, audio, fax, satellite systems) and subsequent interfaces.
- Familiarity with United States government operations and procurement procedures.
- Ability to manage in high stress fluid environments during disaster responses.
- Familiarity with International, Voluntary and Non-Governmental Relief Organizations and their environments.
- Crisis intervention skills sufficient to efficiently coordinate personnel and operations from a zero balance to a maximum effort 24 hours a per day in a very short period. The ability to work with, orient and train diverse groups of operations center support mechanisms into a cohesive functioning team.

- Superior analytical and technical skills to implement a qualitative disaster response. Must have long range planning and operational skills/ qualifications to meet OFDA's Operation Center requirements.

- Technical writing skills sufficient to writing clear and concise written operation center procedures and policies, updating same in support of worldwide disaster response operations.

- Must have knowledge of financial management sufficient to project operations center expenditures and funds.
- Demonstrates an unusually high degree of creativity and resourcefulness, coupled with a firm understanding of the practical realities of problem solving to deal with a inter-agency and world constituency environments.
This position is a GS-13 equivalent ($58,027 to $75,433). The closing date for this solicitation is May 12, 1999.

AS A MATTER OF POLICY, AND AS APPROPRIATE, A PSC IS NORMALLY
AUTHORIZED THE FOLLOWING BENEFITS:

     1. BENEFITS
     Employee's FICA Contribution
     Contribution toward Health & Life Insurance
     Pay Comparability Adjustment
     Annual Increase
     Eligibility for Worker's Compensation
     Annual & Sick Leave

     2. ALLOWANCES (if Applicable). *
     (A) Temporary Lodging Allowance (Section 120).
     (B) Living Quarters Allowance (Section 130).
     (C) Post Allowance (Section 220).
     (D) Supplemental Post Allowance (Section 230).
     (E) Separate Maintenance Allowance (Section 260).
     (F) Education Allowance (Section 270).
     (G) Education Travel (Section 280).
     (H) Post Differential (Chapter 500).
     (I) Payments during Evacuation/Authorized Departure (Section 600), and
     (J) Danger Pay (Section 650).

3. CONTRACT INFORMATION BULLETINS (CIBs) PERTAINING TO PSCs

98-25 Defense Base Act (DBA) Coverage and DBA Waiver List

98-24 Use of Compensatory (Comp) Time by PSCs

98-23 Guidance Regarding Classified Contract Security and Contractor
Personnel Security Requirements

98-16 Annual Salary Increase for USPSCs

98-14 Change in Required Application Form for USPSCs

98-10 Personal Services Contracts (PSCs) Annual Health Insurance Costs

98-5 CONTRACTUAL COVERAGE FOR MEDICAL EVACUATION (MEDEVAC) SERVICES

98-3 Class Deviation to 31.205-6(g)(3), Foreign National Severance Pay
Under Professional Services Contracts

97-16 Class Justification for Use of Other Than Full & Open Competition for
Personal Services Contracts with U.S. Citizens Contracted with Locally with CCNs and TCNs
Subject to the Local Compensation Plan, and for Overseas Contracts of $250,000 or Less

97-11 (Corrected) 1997 FICA & Medicate Tax Rates for Personal Services
Contracts

97-6 Contractual Coverage for Medical Evacuation (MEDEVAC) Services

97-3 New USAID Contractor Employee Physical Examination

96-23 Unauthorized Provision in Personal Services Contract

96-19 U. S. Personal Services Contract (USPSC) - Leave

96-11 PSC's Annual Health Insurance Costs

96-8 Determining a Market Value for PSCs Hired Under Appendix D, Handbook 14

94-9 Sunday Pay for U.S. Personal Services Contractors (PSCs)

93-17 Financial Disclosure Requirements Under a Personal Services
Contractor (PSC)

LIST OF REQUIRED FORMS FOR PSCs
1. Standard Form 171 or Optional Form 612.
**2. Contractor Physical Examination (AID Form 1420-62).
**3. Questionnaire for Sensitive Positions (for National Security) (SF-86),or
**4. Questionnaire for Non-Sensitive Positions (SF-85).
**5. Finger Print Card (FD-258).
NOTE: Form 5 is available from the requirements office.
_______________
* Standardized Regulations (Government Civilians Foreign Areas).
** The forms listed 2 through 5 shall only be completed upon the advice of
the Contracting Officer that an applicant is the successful candidate for the job.

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